All articles
Reforge AI is Here: Conversational AI Backed by Our Entire Knowledge Base, Personalized to You
Mar 20, 2024
Introducing Reforge AI: Conversational AI you that enables you to leverage the collective knowledge of Reforge to power better decisions in product and growth.
When building or growing tech products, you’ll often come up against projects where you lack the time, clarity, or expertise to tackle it effectively.
In these situations, it is easy to feel alone. Fear and imposter syndrome can kick in, making an already difficult problem even harder. You might not have time for traditional methods of learning, like courses or bootcamps.
Outside of that, you have a few options if you want to learn how to do something quickly:
Ask someone internally: This takes time and focus away from another person, and there’s no guarantee that they know how to do it, either.
**Google it: **More and more, the results you'll find are SEO articles that aren't applicable to your business or are simply trying to upsell you on a product.
**ChatGPT / other AI tools: **It’s not always clear where they are pulling information from, and for the purposes of product development, it’s often not actionable enough or contextualized to you.
In the worst outcome, your hesitation and lack of confidence in moving forward might prevent you from starting at all, opting instead for a project you feel more comfortable with.
But what if you could work alongside a trusted expert with experience in the exact problem you’re working on? What about hundreds of experts, all at once?
Now you can.
Introducing Reforge AI, now in open beta*, only for members. It’s personalized conversational AI, powered by Reforge's knowledge base, that helps you do the work needed to build and grow your product(s), career, and business – faster.
There are two initial use cases you can solve for with it:
Find and digest relevant insights faster through chat
Contextualize and apply Reforge’s content to you and your business
We’ll explore each in detail.
Chat Puts Reforge’s Experts on Your Team
You can now learn from Reforge through a chat interface. Ask us for strategic advice about a project you’re working through and clarify questions about a complex piece of content or how a concept applies to your business, example tactics, and more–all backed by Reforge’s trusted content library.
Personalize the Chat’s Answers
Personalize how the AI responds by sharing info about your role, industry, audience or challenge you’re facing. Then Reforge will help you figure out which concepts will work best for your business and give you more tailored advice on how to apply it to your specific use case.
Dig Deeper with Cited Sources and Suggested Artifacts
Reforge's chat provides citations and links directly to its origin in the content library. This enables you to follow the breadcrumbs of advice to see who wrote the advice, explore the concept in more detail, and feel confident that you can trust it.
Reforge will also surface relevant artifacts to explore so that you can see examples of the chat’s advice in action, then download and remix the artifact for your own work.
Session History to Pick Up Where You Left Off
Reforge allows you to see and manage previous chat sessions so you can always revisit the most helpful advice.
The Chat Stays With You
Keep chat open as you navigate Reforge for quick reference, so you avoid that dreaded bar of tabs. Or, if you’d rather just have a focused conversation, you can expand the chat to full screen.
In addition to the chat interface, you’ll see AI-powered shortcuts next to certain types of Reforge content that help you use it immediately.
Contextualize and Apply Content to Your Work With AI Shortcuts
We get it, sometimes it’s difficult to make the jump from learning to doing. Oftentimes, it’s simply because the advice you read doesn’t map perfectly to your job, company, or industry.
Reforge AI enables members to solve this problem with shortcuts. You can now ask Reforge to apply content from Guides to your context in a few different ways.
Ask questions about the Guide
Not quite grasping a concept that a Guide walks through? Ask Reforge a clarifying question and we’ll help you dig a bit deeper.
See Hypothetical Examples
Need some inspiration or want to see how you might apply something? With the “examples” prompt, the AI will generate scenarios as contextual examples based on how you prompted it (e.g., a B2C example of a learning product)
Brainstorm Ideas
Need a few thought starters to get you closer to applying something you read in a Guide? With the “brainstorm” prompt, you can work with the AI to get a few starting points to apply the insights in the guide to your context.
Personalize Key Takeaways
Want the tl;dr of a Guide, tailored to your exact challenge? With the “Summarize” prompt, we’ll summarize a Guide using the context you’ve given us about your role, challenge, and more to highlight what you should care about and how you could apply it.
Members can try these shortcuts now! Here are a few popular Guides to see it in action:
Define Your Aha Moment by Casey Winters and Shaun Clowes
Improve User Journeys with the Psych Framework by Andrew Chen, Brian Balfour, and Darius Contractor
Define Customer Use Cases by Bangaly Kaba
With all of these contextual capabilities, you might naturally wonder about information safety and privacy. You should treat our AI tool with the same policy you’d treat any other.
Data and Privacy of Reforge AI
Protecting our member's data is a top priority at Reforge. You get to decide what you share about yourself and we'll never sell that information to third parties. We use OpenAI's GPT-4 model to generate responses, and Open AI meets Reforge's rigorous standards for security and privacy compliance.
For more information or if you have specific security concerns, please visit our Knowledge Base or reach out to our team at hello@reforge.com
We’re Just Getting Started
Some people are starting to roll their eyes when a company announces their new “powered by AI” feature, but AI has opened up solutions to historic Reforge pain points that weren’t feasible before. We believe it’s key to helping our members learn in the flow of their work, gut check their understanding of a concept, and then put it into action without having to dedicate hours and hours outside of work to learn.
We’ll release consistent optimizations to the features outlined in this post, but chat and shortcuts are just the beginning. There are some big features just on the horizon.
Not a member? Explore membership details here and pricing options here.
Join Us for the Demo Event
On Friday, April 5th, we're hosting an event talking about Reforge AI, why we made it, and how to use it. It's hosted by Gianna Sen-Gupta, Product Lead at Reforge. Register here for free.
** "Open Beta" means it’s a feature in beta that anyone can use, no opt-in required. In this case, it's open to all paying members. *
Introducing Reforge AI: Conversational AI you that enables you to leverage the collective knowledge of Reforge to power better decisions in product and growth.
When building or growing tech products, you’ll often come up against projects where you lack the time, clarity, or expertise to tackle it effectively.
In these situations, it is easy to feel alone. Fear and imposter syndrome can kick in, making an already difficult problem even harder. You might not have time for traditional methods of learning, like courses or bootcamps.
Outside of that, you have a few options if you want to learn how to do something quickly:
Ask someone internally: This takes time and focus away from another person, and there’s no guarantee that they know how to do it, either.
**Google it: **More and more, the results you'll find are SEO articles that aren't applicable to your business or are simply trying to upsell you on a product.
**ChatGPT / other AI tools: **It’s not always clear where they are pulling information from, and for the purposes of product development, it’s often not actionable enough or contextualized to you.
In the worst outcome, your hesitation and lack of confidence in moving forward might prevent you from starting at all, opting instead for a project you feel more comfortable with.
But what if you could work alongside a trusted expert with experience in the exact problem you’re working on? What about hundreds of experts, all at once?
Now you can.
Introducing Reforge AI, now in open beta*, only for members. It’s personalized conversational AI, powered by Reforge's knowledge base, that helps you do the work needed to build and grow your product(s), career, and business – faster.
There are two initial use cases you can solve for with it:
Find and digest relevant insights faster through chat
Contextualize and apply Reforge’s content to you and your business
We’ll explore each in detail.
Chat Puts Reforge’s Experts on Your Team
You can now learn from Reforge through a chat interface. Ask us for strategic advice about a project you’re working through and clarify questions about a complex piece of content or how a concept applies to your business, example tactics, and more–all backed by Reforge’s trusted content library.
Personalize the Chat’s Answers
Personalize how the AI responds by sharing info about your role, industry, audience or challenge you’re facing. Then Reforge will help you figure out which concepts will work best for your business and give you more tailored advice on how to apply it to your specific use case.
Dig Deeper with Cited Sources and Suggested Artifacts
Reforge's chat provides citations and links directly to its origin in the content library. This enables you to follow the breadcrumbs of advice to see who wrote the advice, explore the concept in more detail, and feel confident that you can trust it.
Reforge will also surface relevant artifacts to explore so that you can see examples of the chat’s advice in action, then download and remix the artifact for your own work.
Session History to Pick Up Where You Left Off
Reforge allows you to see and manage previous chat sessions so you can always revisit the most helpful advice.
The Chat Stays With You
Keep chat open as you navigate Reforge for quick reference, so you avoid that dreaded bar of tabs. Or, if you’d rather just have a focused conversation, you can expand the chat to full screen.
In addition to the chat interface, you’ll see AI-powered shortcuts next to certain types of Reforge content that help you use it immediately.
Contextualize and Apply Content to Your Work With AI Shortcuts
We get it, sometimes it’s difficult to make the jump from learning to doing. Oftentimes, it’s simply because the advice you read doesn’t map perfectly to your job, company, or industry.
Reforge AI enables members to solve this problem with shortcuts. You can now ask Reforge to apply content from Guides to your context in a few different ways.
Ask questions about the Guide
Not quite grasping a concept that a Guide walks through? Ask Reforge a clarifying question and we’ll help you dig a bit deeper.
See Hypothetical Examples
Need some inspiration or want to see how you might apply something? With the “examples” prompt, the AI will generate scenarios as contextual examples based on how you prompted it (e.g., a B2C example of a learning product)
Brainstorm Ideas
Need a few thought starters to get you closer to applying something you read in a Guide? With the “brainstorm” prompt, you can work with the AI to get a few starting points to apply the insights in the guide to your context.
Personalize Key Takeaways
Want the tl;dr of a Guide, tailored to your exact challenge? With the “Summarize” prompt, we’ll summarize a Guide using the context you’ve given us about your role, challenge, and more to highlight what you should care about and how you could apply it.
Members can try these shortcuts now! Here are a few popular Guides to see it in action:
Define Your Aha Moment by Casey Winters and Shaun Clowes
Improve User Journeys with the Psych Framework by Andrew Chen, Brian Balfour, and Darius Contractor
Define Customer Use Cases by Bangaly Kaba
With all of these contextual capabilities, you might naturally wonder about information safety and privacy. You should treat our AI tool with the same policy you’d treat any other.
Data and Privacy of Reforge AI
Protecting our member's data is a top priority at Reforge. You get to decide what you share about yourself and we'll never sell that information to third parties. We use OpenAI's GPT-4 model to generate responses, and Open AI meets Reforge's rigorous standards for security and privacy compliance.
For more information or if you have specific security concerns, please visit our Knowledge Base or reach out to our team at hello@reforge.com
We’re Just Getting Started
Some people are starting to roll their eyes when a company announces their new “powered by AI” feature, but AI has opened up solutions to historic Reforge pain points that weren’t feasible before. We believe it’s key to helping our members learn in the flow of their work, gut check their understanding of a concept, and then put it into action without having to dedicate hours and hours outside of work to learn.
We’ll release consistent optimizations to the features outlined in this post, but chat and shortcuts are just the beginning. There are some big features just on the horizon.
Not a member? Explore membership details here and pricing options here.
Join Us for the Demo Event
On Friday, April 5th, we're hosting an event talking about Reforge AI, why we made it, and how to use it. It's hosted by Gianna Sen-Gupta, Product Lead at Reforge. Register here for free.
** "Open Beta" means it’s a feature in beta that anyone can use, no opt-in required. In this case, it's open to all paying members. *