Today we're launching **Generative Documents **in Reforge Insights - AI documentation powered by your first-party product data, user feedback, and engineering tickets - AI generative documents that thinks like a Senior PM who's been studying your users for months.
Reforge Insights: Launching Document Generation
The difference between boilerplate and intelligent product documents lies in your product data and context. Generative Documents is part of Reforge Insights mission to make every product decision smarter, not just faster.
"As a user, I want to log in easily so that I can access my account."
If you've written this user story once, you've written it a thousand times. It's the kind of generic boilerplate that fills PRDs, clutters project plans, and makes product documents feel copy-pasted from the same template library.
When ChatGPT launched, product teams thought AI would finally write their PRDs. But after the initial excitement wore off, we realized we'd just automated mediocrity. AI 1.0 generated user stories and PRDs faster, but they remained generic and useless for making real product decisions.
We've been solving this with Reforge Insights by connecting AI to the data that actually matters for product decisions. Over the past few months, we've launched:
AI Feedback Analysis that surfaces real user language and pain points from support tickets, reviews, and surveys.
AI NPS** & CSAT Surveys **that identify the right cohort of users for conducting surveys.
Outcome tracking that connects tickets and feature releases from Jira and Github to measurable business impact.
AI Competitor Analysis that keeps the team on top of this insanely fast moving market.
Launching Generative Documents: AI That Knows Your Product and Users
Today we're launching Generative Documents - AI documentation powered by your first-party product data, user feedback, and engineering tickets - AI generative documents that thinks like a Senior PM who's been studying your users for months.
🎯 AI Generated Documents That Actually Know Your Users
Here's what happens when you describe your project and let Reforge Insights do the heavy lifting:
You say: "I need a PRD for our new enterprise dashboard feature"
Reforge Insights: Analyzing enterprise customer feedback patterns and support ticket themes...
Generated output: "As a team lead managing 50+ users (who submit 3x more support tickets about user management than SMB customers), I need bulk user provisioning that integrates with our existing LDAP system..."
You say: "Help me write a technical project plan for our mobile app redesign"
Reforge Insights: Reviewing your team's engineering tickets and past project outcomes...
Generated output: "Phase 1: Discovery & Research (3 weeks - based on your team's average of 2.4 weeks for similar UX research). Risk: Previous mobile projects ran 1.3x over estimate due to ..."
You say: "Create launch notes for our new real-time sharing feature"
Reforge Insights: Connecting shipped features to user feedback requests and impact data...
Generated output: "You asked, we delivered! Real-time document sharing is now live. Based on your feedback, we know 68% of teams lose time switching between tools during project reviews. Now you can share documents instantly with live cursors and comments—no more 'Can you see my screen?' moments. Perfect for remote teams collaborating across time zones."
The same intelligence works across all document types. Examples…
Go-to-market strategies using your customer segmentation data.
Technical specs that incorporate your architecture decisions and pain points.
Feature prioritization frameworks weighted by your actual business impact.
User onboarding plans that address your specific confusion patterns.
Even PM job descriptions tailored to your type of product and customer.
Each document type works the same way: you describe what you need, AI analyzes your product context, and you get an intelligent first draft that actually knows your users and business.
✏️ Edit, Format, and Export Your Way
Document Intelligence doesn't just generate and disappear. Built-in document editor lets you:
Polish your content: Edit text directly in the document, adjust formatting, change fonts and sizes, and customize colors to match your brand.
Refine with AI chat: Ask follow-up questions or request changes through the integrated chat interface—no need to switch between tools or start over.
Export anywhere: Seamlessly export to presentations, engineering handoffs, collaborative platforms, or your knowledge base.
One integrated workflow: Generate, edit, and export all in one place. No copying and pasting between different tools or losing your work.
Your intelligent first draft becomes a polished, professional document that's ready for whatever comes next in your workflow.
🚀 Intelligence That Grows With Your Product
This isn't just better templates—it's documentation that evolves:
Setup is easy:
Connect your user feedback sources (support tickets, reviews, surveys)
Integrate your product analytics (usage data, conversion funnels, retention cohorts)
Describe your product initiative in natural language
Generate documents that actually know your users and product
The more data you connect, the smarter your documents become. User feedback trains better user stories. Product analytics inform better success metrics. Historical performance data creates better project timelines.
Ready to move beyond boilerplate?
Stop treating AI documentation like a faster template engine. Start using AI that actually understands your product.
Today we're launching **Generative Documents **in Reforge Insights - AI documentation powered by your first-party product data, user feedback, and engineering tickets - AI generative documents that thinks like a Senior PM who's been studying your users for months.
Reforge Insights: Launching Document Generation
The difference between boilerplate and intelligent product documents lies in your product data and context. Generative Documents is part of Reforge Insights mission to make every product decision smarter, not just faster.
"As a user, I want to log in easily so that I can access my account."
If you've written this user story once, you've written it a thousand times. It's the kind of generic boilerplate that fills PRDs, clutters project plans, and makes product documents feel copy-pasted from the same template library.
When ChatGPT launched, product teams thought AI would finally write their PRDs. But after the initial excitement wore off, we realized we'd just automated mediocrity. AI 1.0 generated user stories and PRDs faster, but they remained generic and useless for making real product decisions.
We've been solving this with Reforge Insights by connecting AI to the data that actually matters for product decisions. Over the past few months, we've launched:
AI Feedback Analysis that surfaces real user language and pain points from support tickets, reviews, and surveys.
AI NPS** & CSAT Surveys **that identify the right cohort of users for conducting surveys.
Outcome tracking that connects tickets and feature releases from Jira and Github to measurable business impact.
AI Competitor Analysis that keeps the team on top of this insanely fast moving market.
Launching Generative Documents: AI That Knows Your Product and Users
Today we're launching Generative Documents - AI documentation powered by your first-party product data, user feedback, and engineering tickets - AI generative documents that thinks like a Senior PM who's been studying your users for months.
🎯 AI Generated Documents That Actually Know Your Users
Here's what happens when you describe your project and let Reforge Insights do the heavy lifting:
You say: "I need a PRD for our new enterprise dashboard feature"
Reforge Insights: Analyzing enterprise customer feedback patterns and support ticket themes...
Generated output: "As a team lead managing 50+ users (who submit 3x more support tickets about user management than SMB customers), I need bulk user provisioning that integrates with our existing LDAP system..."
You say: "Help me write a technical project plan for our mobile app redesign"
Reforge Insights: Reviewing your team's engineering tickets and past project outcomes...
Generated output: "Phase 1: Discovery & Research (3 weeks - based on your team's average of 2.4 weeks for similar UX research). Risk: Previous mobile projects ran 1.3x over estimate due to ..."
You say: "Create launch notes for our new real-time sharing feature"
Reforge Insights: Connecting shipped features to user feedback requests and impact data...
Generated output: "You asked, we delivered! Real-time document sharing is now live. Based on your feedback, we know 68% of teams lose time switching between tools during project reviews. Now you can share documents instantly with live cursors and comments—no more 'Can you see my screen?' moments. Perfect for remote teams collaborating across time zones."
The same intelligence works across all document types. Examples…
Go-to-market strategies using your customer segmentation data.
Technical specs that incorporate your architecture decisions and pain points.
Feature prioritization frameworks weighted by your actual business impact.
User onboarding plans that address your specific confusion patterns.
Even PM job descriptions tailored to your type of product and customer.
Each document type works the same way: you describe what you need, AI analyzes your product context, and you get an intelligent first draft that actually knows your users and business.
✏️ Edit, Format, and Export Your Way
Document Intelligence doesn't just generate and disappear. Built-in document editor lets you:
Polish your content: Edit text directly in the document, adjust formatting, change fonts and sizes, and customize colors to match your brand.
Refine with AI chat: Ask follow-up questions or request changes through the integrated chat interface—no need to switch between tools or start over.
Export anywhere: Seamlessly export to presentations, engineering handoffs, collaborative platforms, or your knowledge base.
One integrated workflow: Generate, edit, and export all in one place. No copying and pasting between different tools or losing your work.
Your intelligent first draft becomes a polished, professional document that's ready for whatever comes next in your workflow.
🚀 Intelligence That Grows With Your Product
This isn't just better templates—it's documentation that evolves:
Setup is easy:
Connect your user feedback sources (support tickets, reviews, surveys)
Integrate your product analytics (usage data, conversion funnels, retention cohorts)
Describe your product initiative in natural language
Generate documents that actually know your users and product
The more data you connect, the smarter your documents become. User feedback trains better user stories. Product analytics inform better success metrics. Historical performance data creates better project timelines.
Ready to move beyond boilerplate?
Stop treating AI documentation like a faster template engine. Start using AI that actually understands your product.