Reforge's Privacy Policy

Data Retention: We retain personal information only for as long as reasonably necessary to fulfill the purposes we collected it for, including to satisfy any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or the reasonable prospect of a legal claim.

Sharing Information with Third Parties

The information we collect is used to provide and improve the Service, and is not shared with or sold to other organizations for commercial purposes. That being said, your information could be shared under the following circumstances:

Service Providers. We use third parties to facilitate our business, including, but not limited to, sending email, processing payments, processing customer support requests, and managing our Service. In connection with these offerings and business operations, these third parties may have access to your personal information for use in connection with those business activities. Third parties include, but are not limited to, Amplitude, Autopilot, Google, Help Scout, Posthog, Postmark, Segment, SendGrid, Squarespace, Stripe, and Zapier.

Third-Party platforms. When you choose to connect or log in with your third-party platform account, the third-party service may receive information about how you interact with our Service in accordance with their own privacy policies. (For example, if you use your Apple ID to log in to the Service, Apple may receive information that you logged into the Service.) We do not control the privacy practices of these third parties, so please be sure to review the policies of any third-party Service you use.

Related Companies. We share your information with our affiliates and corporate subsidiaries for purposes consistent with this Privacy Policy.

Business Transfers. In the event we are involved in a corporate sale, merger, reorganization, dissolution, or similar event, or due diligence related to such event, your information may be part of the transferred assets.

Investigation. If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service, or as otherwise required by law.

Legal Requirements and Harm Prevention. We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, the Service, the users of our Service, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our Service, us, or third parties.

Data Transfers. We are located in the United States. Our service providers, affiliates and subsidiaries, and partners are primarily located in the United States. Your personal information may be transferred to, and processed in, these countries, which may be different from the territory in which you reside. These countries may have data protection laws that are different from those of your jurisdiction (and, in some cases, may not be as protective). These entities commit to processing information in compliance with applicable data protection laws and to implementing appropriate security measures to protect your information.

EEA / UK / Switzerland: When transferring personal information from these countries, we rely on the standard contractual clauses issued by the European Commission and the UK ICO for transfers to countries which are not considered adequate, such as the United States. You may obtain a copy of these measures by contacting us.

Data Security

We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately contact us at privacy@reforge.com.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on this site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption Service. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.

What About Other Websites Linked to This Site?

We are not responsible for the practices employed by websites linked to or from our site nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our site. Please remember that when you use a link to go from our site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including sites which have a link on our site, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Twitter, LinkedIn, Slack, Apple, Google, Microsoft, RIM, or any other app developer, app provider, social media platform, operating system provider, wireless service provider, or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with our app or social media pages.

Your Privacy Rights and Choices

1. Exercising Your Rights.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, and may apply only in certain circumstances.

• Access & Portability: Request access to or a copy of your personal information.

• Deletion: Delete your personal information.

• Correction: Correct or update your personal information where it's inaccurate.

• Objection: Object to processing of your personal information or ask us to restrict processing of your personal information.

• Withdrawal of Consent: Where applicable, withdraw your consent without affecting the processing already undertaken before your withdrawal or the processing of your personal information on other lawful grounds.

• Complaints: Complain to a data protection authority about our processing of your personal information.

  • You can file a claim with the Data Protection Authority in the EEA country in which you live or work or where you think we have infringed data protection laws, or with the UK Information Commissioner's Office, as applicable to you. Contact details for Data Protection Authorities in the EEA are available here and the UK ICO can be contacted here.

You may submit a request to exercise your privacy rights to us at privacy@reforge.com. Please include “Privacy Rights Request” in the subject of your message. We will not discriminate against you for exercising any of these rights.

To verify your identity and protect against fraudulent requests, we may request further information regarding your identity and your interactions with us before processing your request. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account.

If we deny your request, you may appeal our decision by contacting us.

2. Opt Out of Advertising & Marketing

We partner with advertising and marketing providers to serve ads about our Service and to measure our ad performance on third-party Service. Where required by law, we seek your consent before sharing your information for advertising and marketing purposes. You can withdraw your consent or opt out at any time by contacting us via in-app customer service or email at privacy@reforge.com.

We also use email to send you marketing messages about the Service. You may unsubscribe from our emails at any time by clicking the “unsubscribe” button at the bottom of the email. By unsubscribing, you will no longer receive marketing emails from us.

3. Cookies & Similar Technologies

Cookies. We use cookies to collect information such as browser type, time spent on the Service, pages visited, language preferences and other traffic data. We do not currently respond to browser do-not-track signals. Your browser may allow you to delete all cookies, allow cookies only from specific sites, or indicate when a cookie is being sent. Instructions on how to manage cookies in popular browsers are available at: Internet Explorer, Firefox, Chrome, and Safari (Mac). You may not disable necessary cookies as the Service will not be able to function properly otherwise.

Web Server Logs. We also use web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, IP address, the pages viewed, time spent at this site, and the websites visited just before and just after our site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.

Web Server Logs. We also use web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, IP address, the pages viewed, time spent at this site, and the websites visited just before and just after our site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.

Web Server Logs. We also use web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, IP address, the pages viewed, time spent at this site, and the websites visited just before and just after our site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.

Additional Information for U.S. Residents

Additional Information for U.S. Residents

1. Our Collection & Use of Personal Information.

As detailed above, we collect personal information for a range of different purposes, but the main reason we collect information is to provide and operate the Service. We collect the following categories of personal information:

• Identifiers (contact information and unique personal identifiers, including username, email address, IP address, device identifiers, and other similar identifiers);

• Personal information as defined in California's customer records law (such as contact information and – if you choose to provide it – physical characteristics or description);

• Commercial information (purchase or consuming histories, tendencies, or preferences);

• Internet or electronic network activity (information related to Service usage);

• Approximate geolocation data (country / region);

• Audio, electronic, visual, or similar information (such as profile photo, user-generated content, or voice chat);

• Other “personal information” as defined under applicable law (such as your credit or debit card information);

• Inferences drawn from any of these categories (for example, your city / country / region based on IP address); and

• Sensitive personal information relating to account log-in combined with access credentials.

The section “How We Use Personal Information” describes the business and commercial purposes for collecting your personal information. The section “How We Share Personal Information” describes the third parties with whom we share personal information and for what purposes.

2. Your Rights.

In addition to the privacy rights described in “Exercising Your Rights” above, you may have the following rights:

Right to Opt Out of Sale: You have the right to know whether we sell your data and to opt out of such sale if we do. We do not sell the personal information of our users.

Right to Opt Out of Sharing for Behavioral Advertising: You have the right to opt out of the sharing of your personal information for purposes of behavioral advertising. You may opt out of this sharing by contacting us at privacy@reforge.com.

Authorized Agents: Designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf.

We do not share personal information with third parties for their direct marketing purposes.

We do not knowingly “sell” or “share” personal information of minors under 18 years of age.