Reforge Insights

AI Feedback Analytics

Aggregate, analyze, and act on unique insights directly connected to business metrics.

Turn feedback chaos into customer connection

Aggregate

Aggregate scattered sources of private and public feedback.

Aggregate

Aggregate scattered sources of private and public feedback.

Aggregate

Aggregate scattered sources of private and public feedback.

Analyze

Analyze with AI to surface unique product insights

Analyze

Analyze with AI to surface unique product insights

Analyze

Analyze with AI to surface unique product insights

Act

Act on insights in your team's existing tools and workflows.

Act

Act on insights in your team's existing tools and workflows.

Act

Act on insights in your team's existing tools and workflows.

Find unique customer insights with AI

Identify actionable insights and hidden opportunities that your team could never find manually.

Find unique customer insights with AI

Identify actionable insights and hidden opportunities that your team could never find manually.

Find unique customer insights with AI

Identify actionable insights and hidden opportunities that your team could never find manually.

Find unique customer insights with AI

Identify actionable insights and hidden opportunities that your team could never find manually.

Intelligent search & chat

Use natural language to search and answer any question instantly.

Intelligent document generation

AI documentation powered by first-party product data, user feedback, and engineering tickets.

Intelligent search & chat

Use natural language to search and answer any question instantly.

Intelligent document generation

AI documentation powered by first-party product data, user feedback, and engineering tickets.

Intelligent search & chat

Use natural language to search and answer any question instantly.

Intelligent document generation

AI documentation powered by first-party product data, user feedback, and engineering tickets.

Realtime anomaly detection and notification

Highlights new insights and alerts teams in real-time.

Compare and find root causes

Compare feedback across customer types, key metrics, and other metadata to find root causes.

Realtime anomaly detection and notification

Highlights new insights and alerts teams in real-time.

Compare and find root causes

Compare feedback across customer types, key metrics, and other metadata to find root causes.

Realtime anomaly detection and notification

Highlights new insights and alerts teams in real-time.

Compare and find root causes

Compare feedback across customer types, key metrics, and other metadata to find root causes.

Connect feedback to key business metrics

Stop guessing which customer feedback matters most. See exactly what impacts your core metrics like revenue, churn, and NPS, helping you prioritize the product decisions that drive real business growth.

Insight reporting tied to impact

Automatically identify feedback driving key metrics (ARR, Retention, NPS, App Rating, etc.).

Insight reporting tied to impact

Automatically identify feedback driving key metrics (ARR, Retention, NPS, App Rating, etc.).

Insight reporting tied to impact

Automatically identify feedback driving key metrics (ARR, Retention, NPS, App Rating, etc.).

Customer segmentation

Analyze across data sources with filtering by ARR, demographics, and more.

Customer segmentation

Analyze across data sources with filtering by ARR, demographics, and more.

Customer segmentation

Analyze across data sources with filtering by ARR, demographics, and more.

Interactive, shareable charts

Create interactive charts across data sources with advanced filtering.

Interactive, shareable charts

Create interactive charts across data sources with advanced filtering.

Interactive, shareable charts

Create interactive charts across data sources with advanced filtering.

Personalize to your strategy, product, and projects

No more generic feedback dumps. Personalize the analysis and AI to your strategy, product, org structure, roadmap, and feature initiatives.

Tune the AI analysis to the specifics of your product and business.

Tune the AI analysis to the specifics of your product and business.

Tune the AI analysis to the specifics of your product and business.

Tune the AI analysis to the specifics of your product and business.

Auto-organize feedback around project and feature initiatives.

Auto-organize feedback around project and feature initiatives.

Auto-organize feedback around project and feature initiatives.

Auto-organize feedback around project and feature initiatives.

Personalize around a specific team member’s projects, priorities, and goals.

Personalize around a specific team member’s projects, priorities, and goals.

Personalize around a specific team member’s projects, priorities, and goals.

Integrate into your existing tools and workflows

Don’t create “another place to go.” Integrate customer feedback as a natural part of your product development process. Get insights directly in JIRA, Notion, Google Docs, Confluence, and more.

Route to the right team in the right place

Automatically direct the right feedback to the right teams in Slack and other tools.

Route to the right team in the right place

Automatically direct the right feedback to the right teams in Slack and other tools.

Connect Insights with MCP

Bring user feedback into Claude Code and Cursor with Insights' Model Context Protocol integration.

Connect Insights with MCP

Bring user feedback into Claude Code and Cursor with Insights' Model Context Protocol integration.

Find unique customer insights today