Reforge Insights vs. Productboard
If you're deciding between Reforge Insights and Productboard, dive into the details to compare features and decide which tool is best for you.




Say good-bye to manual, incomplete feedback
With Insights, customer feedback is accessible, complete, and actionable, ensuring PMs extract every bit of value from it—and return again and again.
Processing feedback on Productboard is manual, resulting in incomplete insights.
Insights is automated to give you the complete picture what your customers think.
When results are incomplete, PMs stop using the product entirely.
PMs use Insights daily to drive product success and growth.
How the features stack up
Features
Insights
Productboard
Collects and stores user feedback


Allows tagging and categorization of feedback


Offers roadmap visibility


Provides feedback reporting tools


Supports integrations with popular tools


Enables linking feedback to product ideas/features


Automates feedback intake and tagging


Processes customer feedback in real-time


Extracts problem-level insights using AI


Connects insights to OKRs and strategy


Supports flexible roadmap fidelity


Drives consistent adoption across teams


Unifies feedback across channels


Enables fast action on feedback


Sustains long-term usage and value


Links insights directly to measurable outcomes


Features
Insights
Productboard
Collects and stores user feedback


Allows tagging and categorization of feedback


Offers roadmap visibility


Provides feedback reporting tools


Supports integrations with popular tools


Enables linking feedback to product ideas/features


Automates feedback intake and tagging


Processes customer feedback in real-time


Extracts problem-level insights using AI


Connects insights to OKRs and strategy


Supports flexible roadmap fidelity


Drives consistent adoption across teams


Unifies feedback across channels


Enables fast action on feedback


Sustains long-term usage and value


Links insights directly to measurable outcomes


Features
Insights
Productboard
Collects and stores user feedback


Allows tagging and categorization of feedback


Offers roadmap visibility


Provides feedback reporting tools


Supports integrations with popular tools


Enables linking feedback to product ideas/features


Automates feedback intake and tagging


Processes customer feedback in real-time


Extracts problem-level insights using AI


Connects insights to OKRs and strategy


Supports flexible roadmap fidelity


Drives consistent adoption across teams


Unifies feedback across channels


Enables fast action on feedback


Sustains long-term usage and value


Links insights directly to measurable outcomes


Features
Insights
Productboard
Collects and stores user feedback


Allows tagging and categorization of feedback


Offers roadmap visibility


Provides feedback reporting tools


Supports integrations with popular tools


Enables linking feedback to product ideas/features


Automates feedback intake and tagging


Processes customer feedback in real-time


Extracts problem-level insights using AI


Connects insights to OKRs and strategy


Supports flexible roadmap fidelity


Drives consistent adoption across teams


Unifies feedback across channels


Enables fast action on feedback


Sustains long-term usage and value


Links insights directly to measurable outcomes


“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”


Garry Tan
President, Y Combinator
“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Insight Analytics team was nothing short of exceptional.”


Chloe Wu
Product Manager, Forma
“Reforge Insights brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”


Dan Grace
Ex VP, TPX, Comcast
“Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”


Garry Tan
President, Y Combinator
“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Reforge Insights team was nothing short of exceptional.”


Chloe Wu
Product Manager, Forma
“Insight Analytics brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”


Dan Grace
Ex VP, TPX, Comcast
“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”


Garry Tan
President, Y Combinator
“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”


Garry Tan
President, Y Combinator
“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Insight Analytics team was nothing short of exceptional.”


Chloe Wu
Product Manager, Forma
“Reforge Insights brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”


Dan Grace
Ex VP, TPX, Comcast
“Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”


Garry Tan
President, Y Combinator
“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Reforge Insights team was nothing short of exceptional.”


Chloe Wu
Product Manager, Forma
“Insight Analytics brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”


Dan Grace
Ex VP, TPX, Comcast
“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”


Garry Tan
President, Y Combinator
“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”


Garry Tan
President, Y Combinator
“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Insight Analytics team was nothing short of exceptional.”


Chloe Wu
Product Manager, Forma
“Reforge Insights brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”


Dan Grace
Ex VP, TPX, Comcast
“Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”


Garry Tan
President, Y Combinator
“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Reforge Insights team was nothing short of exceptional.”


Chloe Wu
Product Manager, Forma
“Insight Analytics brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”


Dan Grace
Ex VP, TPX, Comcast
“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”


Garry Tan
President, Y Combinator
Turn feedback chaos into customer connection
Aggregate
Aggregate scattered sources of private + public feedback.
Analyze
Analyze with AI to surface unique product insights.
Act
Act on insights in your team’s existing tools and workflows.

Aggregate
Aggregate scattered sources of private + public feedback.
Analyze
Analyze with AI to surface unique product insights.
Act
Act on insights in your team’s existing tools and workflows.

Aggregate
Aggregate scattered sources of private + public feedback.
Analyze
Analyze with AI to surface unique product insights.
Act
Act on insights in your team’s existing tools and workflows.

“Reforge Insights brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”




Dan Grace
Ex VP, TPX, Comcast
“Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”




Garry Tan
President, Y Combinator
“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Reforge Insights team was nothing short of exceptional.”




Chloe Wu
Product Manager, Forma
Act on your customer feedback
Get in touch for a free demo and pricing of Insights.
Reforge provides product teams expert training and tools to build and grow with AI.
Reforge provides product teams expert training and tools to build and grow with AI.
Reforge provides product teams expert training and tools to build and grow with AI.
Reforge provides product teams expert training and tools to build and grow with AI.
Turn feedback chaos into customer connection
Aggregate
Aggregate scattered sources of private + public feedback.




Analyze
Analyze with AI to surface unique product insights.
Act
Act on insights in your team’s existing tools and workflows.

