Reforge Insights vs. Productboard

If you're deciding between Reforge Insights and Productboard, dive into the details to compare features and decide which tool is best for you.

Say good-bye to manual, incomplete feedback

With Insights, customer feedback is accessible, complete, and actionable, ensuring PMs extract every bit of value from it—and return again and again.

Processing feedback on Productboard is manual, resulting in incomplete insights.

Insights is automated to give you the complete picture what your customers think.

When results are incomplete, PMs stop using the product entirely.

PMs use Insights daily to drive product success and growth.

How the features stack up

Features

Insights

Productboard

Collects and stores user feedback

Allows tagging and categorization of feedback

Offers roadmap visibility

Provides feedback reporting tools

Supports integrations with popular tools

Enables linking feedback to product ideas/features

Automates feedback intake and tagging

Processes customer feedback in real-time

Extracts problem-level insights using AI

Connects insights to OKRs and strategy

Supports flexible roadmap fidelity

Drives consistent adoption across teams

Unifies feedback across channels

Enables fast action on feedback

Sustains long-term usage and value

Links insights directly to measurable outcomes

Features

Insights

Productboard

Collects and stores user feedback

Allows tagging and categorization of feedback

Offers roadmap visibility

Provides feedback reporting tools

Supports integrations with popular tools

Enables linking feedback to product ideas/features

Automates feedback intake and tagging

Processes customer feedback in real-time

Extracts problem-level insights using AI

Connects insights to OKRs and strategy

Supports flexible roadmap fidelity

Drives consistent adoption across teams

Unifies feedback across channels

Enables fast action on feedback

Sustains long-term usage and value

Links insights directly to measurable outcomes

Features

Insights

Productboard

Collects and stores user feedback

Allows tagging and categorization of feedback

Offers roadmap visibility

Provides feedback reporting tools

Supports integrations with popular tools

Enables linking feedback to product ideas/features

Automates feedback intake and tagging

Processes customer feedback in real-time

Extracts problem-level insights using AI

Connects insights to OKRs and strategy

Supports flexible roadmap fidelity

Drives consistent adoption across teams

Unifies feedback across channels

Enables fast action on feedback

Sustains long-term usage and value

Links insights directly to measurable outcomes

Features

Insights

Productboard

Collects and stores user feedback

Allows tagging and categorization of feedback

Offers roadmap visibility

Provides feedback reporting tools

Supports integrations with popular tools

Enables linking feedback to product ideas/features

Automates feedback intake and tagging

Processes customer feedback in real-time

Extracts problem-level insights using AI

Connects insights to OKRs and strategy

Supports flexible roadmap fidelity

Drives consistent adoption across teams

Unifies feedback across channels

Enables fast action on feedback

Sustains long-term usage and value

Links insights directly to measurable outcomes

“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”

Garry Tan

President, Y Combinator

“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Insight Analytics team was nothing short of exceptional.”

Chloe Wu

Product Manager, Forma

“Reforge Insights brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”

Dan Grace

Ex VP, TPX, Comcast

“Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”

Garry Tan

President, Y Combinator

“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Reforge Insights team was nothing short of exceptional.”

Chloe Wu

Product Manager, Forma

“Insight Analytics brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”

Dan Grace

Ex VP, TPX, Comcast

“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”

Garry Tan

President, Y Combinator

“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”

Garry Tan

President, Y Combinator

“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Insight Analytics team was nothing short of exceptional.”

Chloe Wu

Product Manager, Forma

“Reforge Insights brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”

Dan Grace

Ex VP, TPX, Comcast

“Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”

Garry Tan

President, Y Combinator

“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Reforge Insights team was nothing short of exceptional.”

Chloe Wu

Product Manager, Forma

“Insight Analytics brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”

Dan Grace

Ex VP, TPX, Comcast

“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”

Garry Tan

President, Y Combinator

“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”

Garry Tan

President, Y Combinator

“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Insight Analytics team was nothing short of exceptional.”

Chloe Wu

Product Manager, Forma

“Reforge Insights brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”

Dan Grace

Ex VP, TPX, Comcast

“Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”

Garry Tan

President, Y Combinator

“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Reforge Insights team was nothing short of exceptional.”

Chloe Wu

Product Manager, Forma

“Insight Analytics brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”

Dan Grace

Ex VP, TPX, Comcast

“Every PM and CEO should use Insight Analytics. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”

Garry Tan

President, Y Combinator

Turn feedback chaos into customer connection

Aggregate

Aggregate scattered sources of private + public feedback.

Analyze

Analyze with AI to surface unique product insights.

Act

Act on insights in your team’s existing tools and workflows.

Aggregate

Aggregate scattered sources of private + public feedback.

Analyze

Analyze with AI to surface unique product insights.

Act

Act on insights in your team’s existing tools and workflows.

Aggregate

Aggregate scattered sources of private + public feedback.

Analyze

Analyze with AI to surface unique product insights.

Act

Act on insights in your team’s existing tools and workflows.

“Reforge Insights brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.”

Dan Grace

Ex VP, TPX, Comcast

“Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.”

Garry Tan

President, Y Combinator

“Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Reforge Insights team was nothing short of exceptional.”

Chloe Wu

Product Manager, Forma

Act on your customer feedback

Get in touch for a free demo and pricing of Insights.

Reforge provides product teams expert training and tools to build and grow with AI.

Reforge provides product teams expert training and tools to build and grow with AI.

Reforge provides product teams expert training and tools to build and grow with AI.

Reforge provides product teams expert training and tools to build and grow with AI.

Turn feedback chaos into customer connection

Aggregate

Aggregate scattered sources of private + public feedback.

Analyze

Analyze with AI to surface unique product insights.

Act

Act on insights in your team’s existing tools and workflows.