Reforge Insights

The best alternative to Productboard

Enable your entire product team to deliver with actionable insights right in their existing tools. See why Reforge Insights is the right choice.

Capture your market with actionable feedback

With Insights, customer feedback is accessible, complete, and actionable, ensuring PMs extract every bit of value from it—and return again and again.

Capture your market with actionable feedback

With Insights, customer feedback is accessible, complete, and actionable, ensuring PMs extract every bit of value from it—and return again and again.

Processing feedback with Productboard is manual, resulting in incomplete insights.

Insights is automated to give you the complete picture what your customers think.

When results are incomplete, PMs stop using the product entirely.

PMs use Insights daily to drive product success and growth.

How Reforge Insights stacks up

How Reforge Insights stacks up

Features

Insights

Productboard

Collects and stores user feedback

Supports integrations with popular tools

Links feedback to product ideas and features

Automates feedback intake and tagging

Processes customer feedback in real-time

Extracts problem-level insights using AI

AI connects insights to OKRs and strategy

Drives consistent adoption across teams

AI unifies feedback across channels

AI reports enable fast action on feedback

Links insights directly to measurable outcomes

What our customers are saying

Reforge Insights brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.

Dan Grace

Ex VP, TPX, Comcast

Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.

Garry Tan

President, Y Combinator

Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.

Garry Tan

President, Y Combinator

Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Reforge Insights team was nothing short of exceptional.

Chloe Wu

Product Manager, Format

Turn feedback chaos into customer connection

Aggregate

Aggregate scattered sources of private and public feedback.

Aggregate

Aggregate scattered sources of private and public feedback.

Aggregate

Aggregate scattered sources of private and public feedback.

Analyze

Analyze with AI to surface unique product insights

Analyze

Analyze with AI to surface unique product insights

Analyze

Analyze with AI to surface unique product insights

Act

Act on insights in your team's existing tools and workflows.

Act

Act on insights in your team's existing tools and workflows.

Act

Act on insights in your team's existing tools and workflows.

Find unique customer insights with AI

Identify actionable insights and hidden opportunities that your team could never find manually.

Find unique customer insights with AI

Identify actionable insights and hidden opportunities that your team could never find manually.

Intelligent search & chat

Use natural language to search and answer any question instantly.

Intelligent document generation

AI documentation powered by first-party product data, user feedback, and engineering tickets.

Intelligent search & chat

Use natural language to search and answer any question instantly.

Intelligent document generation

AI documentation powered by first-party product data, user feedback, and engineering tickets.

Realtime anomaly detection and notification

Highlights new insights and alerts teams in real-time.

Compare and find root causes

Compare feedback across customer types, key metrics, and other metadata to find root causes.

Realtime anomaly detection and notification

Highlights new insights and alerts teams in real-time.

Compare and find root causes

Compare feedback across customer types, key metrics, and other metadata to find root causes.

Context is everything

The best AI runs on context, domain expertise, and enterprise-grade scale. Reforge has them all.

Track competitor sentiment over time and spot shifts before they turn into trends

Track competitor sentiment over time and spot shifts before they turn into trends

Benchmark your feature set against rivals to identify what to improve or innovate on

Benchmark your feature set against rivals to identify what to improve or innovate on

Stay updated on competitor moves by tracking their latest news and pricing changes in one place

Stay updated on competitor moves by tracking their latest news and pricing changes in one place

Compare you vs. competitors with real feedback across strengths, weaknesses, opportunities, and threats

Compare you vs. competitors with real feedback across strengths, weaknesses, opportunities, and threats

Compare you vs. competitors with real feedback across strengths, weaknesses, opportunities, and threats

Integrates with your existing feedback tools to add crucial context and workflows.

Integrates with your existing feedback tools to add crucial context and workflows.

SOC 2 compliant with end-to-end encryption

SOC 2 compliant with end-to-end encryption

Find unique customer insights today