Reforge Insights

Aggregate, analyze, and act on customer feedback

Reforge Insights enables your entire product team (PM, Eng, and Design) with actionable insights right in their existing tools.

Helping teams do better work

More Data + More Tools + More Owners = Less Insight

We collect more feedback from our customers than ever before, but it’s scattered across many tools each with a different owner. This creates the Feedback Fragmentation Tax - more data, less insight.

Graveyards of docs, tickets, transcripts that barely get read

Graveyards of docs, tickets, transcripts that barely get read

Graveyards of docs, tickets, transcripts that barely get read

Hours of hunting through 10+ tools to find repetitive customer research

Hours of hunting through 10+ tools to find repetitive customer research

Product decisions based on guesses vs customer insight

Product decisions based on guesses vs customer insight

Product decisions based on guesses vs customer insight

Constant pressure from other departments on product roadmap

Constant pressure from other departments on product roadmap

Constant pressure from other departments on product roadmap

Engineers wasting time on features that never see adoption

Engineers wasting time on features that never see adoption

Teams have no time to talk to customers

Teams have no time to talk to customers

What our customers are saying

Reforge Insights brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.

Dan Grace

Ex VP, TPX, Comcast

Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.

Garry Tan

President, Y Combinator

Every PM and CEO should use Reforge Insights. Truly essential product analytics to tell you what is actually happening to your app. A lot of people tried to build this; but this is the real deal. Every product in the world will be 10X better if everyone used it.

Garry Tan

President, Y Combinator

Bring the customer's voice into every launch

Identify actionable insights and hidden opportunities that your team could never find manually.

Bring the customer's voice into every launch

Identify actionable insights and hidden opportunities that your team could never find manually.

AI Feedback

Aggregate, analyze, and act on unique insights directly connected to business metrics.

AI Feedback

Aggregate, analyze, and act on unique insights directly connected to business metrics.

AI Feedback

Aggregate, analyze, and act on unique insights directly connected to business metrics.

AI Competitor Analysis

Seamlessly monitor and analyze competitor feedback.

AI Competitor Analysis

Seamlessly monitor and analyze competitor feedback.

AI Competitor Analysis

Seamlessly monitor and analyze competitor feedback.

What our customers are saying

M1 started using Reforge Insights with a simple goal: deepen and accelerate customer discovery. Reforge has helped us operationalize this with holistic customer signals, insight-driven prioritization, and speed to action.

Trent Folkens

Senior PM, M1

M1 started using Reforge Insights with a simple goal: deepen and accelerate customer discovery. Reforge has helped us operationalize this with holistic customer signals, insight-driven prioritization, and speed to action.

Trent Folkens

Senior PM, M1

Now, teams across customer operations, success, support, and sales can effortlessly access valuable feedback and insights. The integration process was seamless, and the support from the Reforge Insights team was nothing short of exceptional.

Chloe Wu

Product Manager, Format

Your customer insights are protected by SOC2, SSO, CCPA, and GDPR compliance ensuring your customer data stays protected.

Empower your entire product organization

Get customer insights directly into the hands of the builders without the endless meetings, presentations, and documents.

Empower your entire product organization

Get customer insights directly into the hands of the builders without the endless meetings, presentations, and documents.

Product Managers

Accelerate your product decisions with confidence.

Product Managers

Accelerate your product decisions with confidence.

Product Operations

Scale customer insights across your product org.

Product Operations

Scale customer insights across your product org.

Customer Support + Success

Turn every conversation into actionable product insights.

Customer Support + Success

Turn every conversation into actionable product insights.

Engineering

See the 'why' behind every feature you build.

Engineering

See the 'why' behind every feature you build.

Design

Design with real user feedback, not assumptions.

Design

Design with real user feedback, not assumptions.

User Research

Multiply your impact by automating insight distribution.

User Research

Multiply your impact by automating insight distribution.

Try Reforge Insights